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IT Lifecycle Engineer

Bright Coders' Factory – unser Name spricht für uns, denn unsere Software ist im Herzen globaler Unternehmen angesiedelt. Wir versorgen unsere Kunden mit modernsten Technologien. Unser Potenzial wächst ständig, was durch die Auszeichnungen Forbes Diamond und Great Place to Work belegt wird.

Wir schreiben Code, um das Leben der Menschen einfacher zu machen. Bei BCF findest du deinen Platz und siehst, dass deine Arbeit zählt. Unser Portfolio umfasst Projekte aus mehr als 15 Branchen – je nach deinen Vorlieben und deiner Karrierestufe finden wir also bestimmt das Richtige für dich.

Über die Position

We're seeking an experienced IT Lifecycle Engineer with strong English and German skills to join a Workplace Transformation project for a leading client in the transportation industry. If you have hands-on experience in managing IT asset and service lifecycles, are familiar with ITIL processes, and enjoy coordinating cross-functional teams in an international setting – we'd love to hear from you.

Anforderungen

  • Minimum 1 year of experience in IT Lifecycle Management or a related operational IT role
  • Working knowledge of ITIL (Intermediate level is a plus) and experience within a Service Management Framework
  • Strong skills in managing SLA and KPI metrics
  • Advanced proficiency in MS Excel
  • Experience working with lifecycle management systems or IT asset management tools
  • Excellent communication and coordination skills, both with technical and non-technical teams
  • Fluent in English and German (required)
  • Self-driven attitude, ownership mindset, and ability to handle pressure in dynamic environments

NICE TO HAVE:

  • Experience in operational support transition (onboarding new services into support)
  • Familiarity with tools supporting Lifecycle Management (e.g., ServiceNow, Remedy)
  • Experience in service reporting and escalation handling
  • Understanding of compliance and IT security within corporate environments
  • Previous involvement in international transformation or workplace projects

Ihre Verantwortung

  • Manage the full lifecycle of IT assets and services, using standards such as ITIL and Service Management Framework
  • Handle tickets and service requests in line with Incident Management, Problem Management, and Change Management processes
  • Organize and lead lifecycle-related meetings within the project structure (SCRUM / Waterfall methodologies)
  • Coordinate actions across technical and business teams, including handling back-out plans and change approvals
  • Communicate with clients and stakeholders regarding lifecycle issues, risks, and updates
  • Prepare daily, weekly, and ad-hoc reports using MS Excel and reporting tools
  • Maintain accurate process documentation and training materials
  • Ensure compliance with internal controls and regulatory requirements
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IT Lifecycle Engineer
Gepostet am 30/07/2025
project management
Hybrid (Wrocław, Warszawa, Opole)
experience

Erfahrung

<2 Jahre
location

Standort

Hybrid (Wrocław, Warszawa, Opole)
Aktie:shareshare to linkedin

IT Lifecycle Engineer